it usually requires a mac with configurator installed to gather iOS device logs while troubleshooting an issue, there a some alternatives around…
#1 virtualize macOS
… and use apple’s configurator on windows, read more how to establish this below
touch @macos
apple introduced the “all news” touch bar in 2017 for macbook pro, but what most mac users missing is a touchscreen – the addon airbar, extra hardware attached to the screen, looks unbeautiful every smartpsmartsmaand a lot other notebook own a touchdisplayt, so what to do if you don’t want to run or carry separate device – vitualize…
#2 itools
as an alternative software for iTunes, it it further able to access device logs and is supported at windows & macOS for the following devices
iPhone X, iPhone 8,iPhone 5, iPhone 6, iPhone SE, iPhone 7,iPhone 5C,iPhone 5S, iPhone 6S,iPhone 6 plus, iPhone 6S plus, iPhone 7 Plus, iPod touch, iPad 4,iPad Mini 4, iPad Mini 3 and iPad Mini 2,iPad Pro (9.7 , 12.9 inch),iPad Air and iPad Air 2

#3 buildin analystics
even directly from the device it self it’s possible to gather debug information, with this workaround
- enable AssistiveTouch
- select analytics
- press virtual Homebutton
- reproduce the issue/crash
- upload logs